The Future of Mortgage Servicing: Automation and the Customer Experience
Overview The mortgage servicing industry is into drastic change, aided by automation and customer-centricity. As AI, ML, and RPA become the new normal, mortgage servicers are reinventing how they do their work. Operational efficiency is being enhanced, cost-saving is being accrued, but above all, customer experience is being streamlined. But what does that bring to […]
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